Our Services
Choose from our range of telehealth services
Telehealth Appointments
$49
- Fast access to online doctor
- Video or phone consults
- Prescriptions & certificates available
Online Prescriptions
From $30
- Renew regular prescription
- Common medication types
- Scripts sent instantly by SMS
Medical Certificates
From $26
- Single or multi-day certificates
- Delivered via email
- For work, study or carer’s leave
How it works
Get medical care online in three simple steps.
1
Choose Consult Type
Select from telehealth appointments, prescriptions or certificates and answer a few questions
2
Connect with a Doctor
Get a call from an Australian-registered doctor within 1 hour.
3
Receive Care
If approved, access medical certificates, prescriptions and referrals via a secure portal.
What We Can Help With
Our doctors can assist with a wide range of health concerns
General Health
Colds, flu, infections, skin conditions, allergies
Prescriptions
Medication renewals, repeat prescriptions
Mental Health
Anxiety, depression, stress management, mental health plans
Chronic Conditions
Diabetes, asthma, high blood pressure monitoring
Medical Certificates
Work, study, or carer's leave certificates
Referrals
Specialist referrals, pathology, imaging requests
Note
- Some conditions may require an in-person examination.
- Controlled substances cannot be prescribed online.
- This service is not for emergencies.
If this is an emergency, you have been in a major accident, have chest pain, difficulty breathing or uncontrolled bleeding, please call 000 immediately.
Connected Medical Solutions
Connected Medical Solutions (known as My Emergency Doctor) brings Australia's leading telehealth expertise together in one place.
Since 2016, we've supported hospitals, aged-care providers and Primary Health Networks with specialist virtual care, and now we're extending that same trusted care directly to the public through our Virtual GP services.
Your Health, Your Way
Healthcare on your terms - accessible 24/7, wherever you are.
24/7 Access to Care
Round-the-clock medical care whenever you need it - day, night, weekends and holidays
Just Like Your Regular GP
Have a full consultation online just like you would with your regular GP - from home, work, or on the go
No Need to Leave Home
Skip the waiting room, avoid travel time, and see a doctor without stepping outside
AHPRA-Registered Doctors
Qualified Australian doctors you can trust, all registered with AHPRA
Instant Digital Delivery
Prescriptions, certificates, and referrals sent directly to your phone via SMS or email
Safe & Confidential
Private video consultations on a fully secure, encrypted telehealth platform